Orders are shipped Monday-Friday. Please allow 1-2 days for processing before your order is shipped.Customized products take about 4 weeks to ship.
US Ground shipping takes 7–9 business days: $4.99
US Express shipping takes 2–4 business days: $29.99
International shipping takes 8–14 business days: $31.99
For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.
Deliveries to APO/FPO/PO boxes cannot be time-frame guaranteed nor can the package be tracked. We recommend all deliveries be made to a physical address so packages can be tracked and delivered correctly.
Heahair.com is not responsible for any duties, taxes, or additional charges that may be charged by Customs for international deliveries. Any refused international packages (including Canada) will only be refunded 50% of the total order amount.
While Heahair.com requires a signature for clients to accept shipments/orders over $500, the client can have that waived through UPS My Choice. However, we do not recommend waiving the signature requirement because if the package is lost you have waived all liability; therefore, UPS cannot do a trace investigation to locate or recover the package.